Supporting Innovation in Pharmacy for a Healthier Canada

Embracing Change

How are pharmacists responding to an expanded scope of practice? Which services do patients appreciate the most? What are the challenges of billing for new services?

The Canadian Foundation for Pharmacy explores these and other frontline issues related to putting an expanded scope of practice into action. Pharmacists share best practices, lessons learned and how they're making a difference in patients' lives.

Tim Smith and Josée-Anne Le Dorze

Simplicity Wellness, Winnipeg, Manitoba
MAY 2022 - “Our philosophy is to meet people where they’re at. We’re not dogmatic about using a single approach.

Benoit Morin

Pharmacie Morin, Montreal, Quebec
APRIL 2022 - “We looked at how we could respond to demands not being answered in the marketplace,” says Morin.

Image of two people talking at a desk. One woman is wearing a face shield and showing a test tube to another woman across the desk.

LMC Pharmacy, Ontario
FEBRUARY 2022 - LMC Pharmacy keeps smashing its own record for medication reviews for patients with diabetes.

Hajra Mirza

Rossmere Pharmacy, Winnipeg, Manitoba
OCTOBER 2021 - Hajra Mirza can’t imagine not being able to prescribe for patients with minor ailments.

Mike Cavanaugh

Kawartha Lakes Pharmacy, Lindsay, Ontario
AUGUST 2021 - Owner Mike Cavanaugh has set out to prove the value of the appointment-based model of pharmacy practice.

Deb Kelly

Medication Therapy Services Clinic, St. John's, Newfoundland & Labrador
JULY 2021 - Established in 2015 at Memorial University’s School of Pharmacy, the clinic operates as a licensed non-dispensing pharmacy.

Mint Health + Drugs: Meridian, Stony Plain, Alberta
MAY 2021 - Owner Carlene Oleksyn literally flipped her pharmacy around to better serve patients.

Judith Choquette

Pharmacie Judith Choquette, Longueuil, Quebec
APRIL 2021 - New software, a change in workflow and renovations transform a traditional pharmacy near Montreal, Quebec.


Lawtons Drugs, Bedford, Nova Scotia
FEBRUARY 2021 - Pilot projects are among the strategies that help kickstart the incorporation of new services into regular practice.


MedMe Health
JANUARY 2021 - In 2019 Rui Su co-founded MedMe Health, a platform for online appointment scheduling and virtual care tools. 


Pace Pharmacy, Toronto, Ontario
SEPTEMBER 2020 - At both of Adam Silvertown's locations, compounding is among the essential services. 


Vital Care Pharmacy, Regina, Saskatchewan
AUGUST 2020 - Pharmacists at Vital Care, owned by psychiatric pharmacist Melanie McLeod, are specially trained to provide care to patients with mental health conditions.



Shoppers Drug Mart, Toronto, Ontario
APRIL 2020 - Victor Wong and his team maintain and build upon professional services during the pandemic.


NutriChem Compounding Pharmacy, Ottawa, Ontario
MARCH 2020 - Kent MacLeod's pharmacy includes naturopathic doctors and nutritionists on staff to help take its compounding servcies to the highest level.


BioPro Biologics Pharmacy, Vancouver, B.C.
FEBRUARY 2020 - Dr. Alan Low and his pharmacy team at BioPro Pharmacy provide a full range of services, including deprescribing consultations, to patients taking specialty drugs.


Michael's Remedy Rx, Saskatoon, Saskatchewan
NOVEMBER 2019 - Not long after graduating Michael Kani took a leap of faith and opened his own pharmacy, and hasn't looked back since. Medical cannabis consulting is among his unique services.


Birtle Pharmacy, Birtle, Manitoba
SEPTEMBER 2019 - Alison and Steve Desjardins literally make space for clinical services in their pharmacy, including injections, medication synchronization and opioid replacement therapy.


Pharmacy 101, Cobourg, Ontario
JUNE 2019 - Susie Jin and her pharmacy team stepped up when a local diabetes centre closed down, and have since added travel health, geriatric care and wound care services in response to community needs.


Health-e Choice Pharmacy, Clarenville, Newfoundland
MARCH 2019 - Three pharmacists partner with four physicians to open new pharmacy, where medication reviews, care plans and injection services are part of the norm. 


Oromocto Shoppers Drug Mart, New Brunswick
SEPTEMBER 2018 - Associate-owner Brett Jackson offers five practical strategies to embrace an expand scope of practice.


Simpson's Pharmasave, Virgil, Ontario
MAY 2018 - Paying attention to local trends has led owner Sean Simpson to embrace compounding and weight-management services, among other expanded services.


Pharma-Medic Services, Brandon, Manitoba
MARCH 2018 - Manager Mark Mecure talks about hard lessons learned as he shuts down his practice in long-term care pharmacy.



Cambie Road Shoppers Drug Mart, Richmond, B.C.
NOVEMBER 2017 - Associate-owner Alex Dar Santos shares three best practices for the adoption of publicly and privately funded professional services. 



Sherwood Drug Mart, Charlottetown, P.E.I.
SEPTEMBER 2017 - Owner Rob MacLellan shares his views on immunizations, medication reviews and prescribing for minor ailments.