Dr. MacCallum and her team researched strategies needed to encourage pharmacist routine follow up after an initial medication review in people with diabetes. As part of that, the team also determined how routine monitoring and follow-up is linked to other expanded professional services.
The project began with a survey of about 8,000 pharmacists in early 2018. During phase two, launched in fall 2018, researchers worked with pharmacists to test solutions to improve follow-ups in their own pharmacies, over a period of several months.
Research results were published in April 2020 in the international journal, Research in Social and Administrative Pharmacy.