An Assistant Professor at the University of Waterloo’s School of Pharmacy, Sherilyn Houle is a pharmacy practice researcher with a keen interest in the uptake and effectiveness of expanded pharmacy services. She is part of a research project that is looking at the use of facilitation in pharmacy practice. By enrolling in the facilitation workshop through McGill University’s School of Continuing Studies, she hopes to get a broad exposure to techniques used in other business sectors that can be transferred to the pharmacy profession.